Available as a ½ day classroom session (minimum 4 delegates) or online via Zoom. We can also tailor a course for your needs, please get in touch on 01362 699392
Communication Skills Course
Why do people listen so poorly and often don’t remember what you asked them to do?
Are you a manager, leader or supervisor who needs to have the knowledge and skills to communicate confidently and effectively in a wide range of situations? Then our TIPS for Good Communications Skills Course is for you!
Course Aim
The aim of this 1/2 day session is to understand the various forms of communication and learn how to use the correct approach for maximum impact. Also, to understand how to give and receive information so that it is understood, retained and acted on and to understand the way messages are communicated through other means than words and why people believe what they see before what they hear.
The specific knowledge and skills included in this course in support of the above aims are:
- Understanding Communication
- Active listening skills
- Questioning techniques
- Communication Preferences
- Learning Styles
- Non-verbal communication
Don’t just take our word for it, read what recent attendees have said about this course