assertiveness1-002Assertiveness’ is confidently putting forward your views and expressing clearly your rights whilst recognising the rights of others.” When we put our rights before others, we are said to be aggressive, when we put the rights of others before our own, we are said to be passive. The key is finding the right balance in order to become an assertive person.

This course will reveal your current behaviours and discover how assertive you are, and we will show you some simple yet effective techniques to becoming more assertive. We will look at how to use assertive language and behaviour in order to become more successful and achieve your goals.

In this module we will learn about:

  • How to be more assertive
  • The use of assertive language